Returns & Exchanges

At Partner Marketing Group, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution for your wardrobe needs.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Print and Ship

  Download your prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.