Frequently Asked Questions

Everything you need to know about shopping with Partner Marketing Group

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping within the continental U.S. generally takes 3-5 business days, while international shipping varies by location.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn apparel with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How do I ensure I am ordering the right size?

Each product page features a detailed sizing chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

Partner Marketing Group accepts all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Klarna.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.